Pillar Kincardine   -   Containing document: Business Plan   Date of creation: 16 May 2003   Release no: 01   Revision date:

OPERATIONAL PRINCIPLES

Pillar is committed to:

• Providing social support services, which are responsive to changing needs and circumstances. They are accessible, safe and encourage personal and social development.
• Creating opportunities for service users to participate in the overall running and management of the organisation.
• Achieving consistently high standards, informed by systematic evaluation against evidence of best practice.
• Being an equal opportunities organisation and opposing discrimination.
• Respecting the skills and experience of its staff and volunteers and providing them with opportunities for continuous learning and improvement.
• Being an open and accountable organisation, which regularly consults its service users, funders and other stakeholders.
• Working with other statutory and voluntary agencies in the best interests of service users and the community.
• Increasing understanding within the community of mental health problems and Pillar Kincardine’s contribution to alleviating them.
• Contributing to the development of policy and practice in the mental health field.
• Providing best value.

Pillar Kincardine   -   Containing document: Business Plan   Date of creation: 16 May 2003   Release no: 01   Revision date: